New Patient Registration

To register as a patient with Downe Health centre you can present to our reception desk to request registration forms. To make the registration process as efficient as possible it would be beneficial to bring supporting documentation with you.

The list of required documentation is as follows:

1. Photographic ID. If moving from a GP surgery in England, Scotland or Wales this must be a passport not a Driving Licence. A birth certificate is a suitable alternative if you do not have a passport.
2. Proof of address in the form of a utility bill/official letter.
3. If you have never had a GP in the UK before you will also be required to provide proof of residency. This is to validate that you are entitled to NHS care.

Alternatively you can print the registration forms using the links below, returning them to the surgery with the above mentioned documentation.

You may print off a registration form and a new patient questionnaire, fill it out and bring it in with you on your first visit to the practice.

Registration Forms for coming from within the UK

OR

Registration Forms for coming from outside the UK

AND

New Patient Questionnaire and Declaration

Please note that patients are registered with the practice and not an individual doctor. Patients have a right to express a preference but this may not always be possible.

Changes to Personal Details

Please inform us immediately of any change of name, address or contact numbers.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Non-English Speakers

For any patient who English is not their first language will be offered a face to face interpreter for their appointments. In the event that an appointment is booked at short notice this may not always be possible.

Our reception team also have access to a telephone interpreting service. This means they are able to discuss any issues, make appointments, order prescriptions and sign post you to the appropriate care. They can use this service when you attend the surgery in person or when you ring the surgery. 

Asylum Seeker and Healthcare

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

Temporary Registrations to those require immediate and necessary treatment. Please contact the surgery to speak to a member of our reception team who will advise you further.